Buying a vehicle is just the beginning of your relationship with a dealership. The real measure of a great dealer is what happens after the sale, when you need service, support, or simply want to know that you made the right choice. At Galpin Ford in North Hills, California, we have spent nearly 80 years perfecting an ownership experience that goes far beyond what you will find at typical dealerships.
As the number one Ford dealer in the world for 29 consecutive years, we understand that this recognition is not just about sales volume. It is about creating lasting relationships with customers who trust us with every vehicle purchase and service need throughout their lives. Here are five ways we deliver an ownership experience that sets us apart from every other dealership in Southern California.
Exclusive Ford Programs and Special Pricing
One of the biggest advantages of buying from Galpin Ford is access to exclusive programs that can save you thousands of dollars on your purchase. Our relationships with Ford Motor Company and our status as the top dealer in the world give us access to special allocations, incentives, and programs that smaller dealers simply cannot offer.
We participate in all Ford special programs, including the Ford X-Plan for Ford employees and their families, military appreciation programs for active duty and veteran service members, first responder recognition for police, fire, and emergency medical personnel, and college student programs for recent graduates.
These programs provide significant savings beyond our already competitive pricing, and our finance team works diligently to stack available incentives to maximize your savings. Whether you are buying a new Ford Bronco or a certified pre-owned Explorer, we will ensure you receive every discount and incentive you qualify for.
Beyond special programs, our massive inventory and high sales volume allow us to offer competitive pricing that smaller dealers cannot match. We also provide transparent pricing through our website, so you can shop with confidence knowing you are getting a fair deal.
Comprehensive Service and Maintenance Support
Your ownership experience depends heavily on the quality of service you receive after the purchase. At Galpin Ford, our service department is staffed by factory-trained technicians who specialize in Ford vehicles and use only genuine Ford parts to keep your vehicle running perfectly.
We offer convenient online service scheduling, extended service hours to accommodate your busy schedule, and Quick Lane services for routine maintenance without an appointment. Our service advisors communicate clearly about what your vehicle needs, provide accurate estimates, and keep you informed throughout the repair process.
We also offer service specials that make routine maintenance more affordable, and our service financing options allow you to handle unexpected repairs without financial stress. From oil changes to transmission service, brake repairs to tire replacements, we handle every aspect of vehicle maintenance and repair.
Our commitment to service excellence extends to specialty services as well. We have expertise in servicing electric and hybrid vehicles, handling warranty and recall work, and even providing collision repair when accidents happen.
Technology Integration and Digital Tools
Modern vehicle ownership involves more than just driving. It includes staying connected to your vehicle, managing maintenance, and accessing support when you need it. Galpin Ford helps you make the most of Ford’s advanced technology features and provides digital tools that enhance your ownership experience.
We provide comprehensive training on FordPass, the mobile app that allows you to remotely start your vehicle, check fuel levels, locate your parked car, and even schedule service appointments. Our team can also help you understand advanced features like Ford BlueCruise hands-free driving technology, which is available on select models.
Our website offers convenient tools for managing your ownership experience, including online service scheduling, parts ordering through our parts center, and access to your service history. You can also explore Ford Protect extended warranty options that provide additional coverage and peace of mind beyond your factory warranty.
For commercial customers, we offer specialized support for Ford Pro electric fleet vehicles and access to fleet management tools that help businesses maximize uptime and minimize operating costs.
Amenities That Make Every Visit Enjoyable
We know that visiting a dealership is not always at the top of your list of fun activities. That is why we have created an environment that makes every visit to Galpin Ford as pleasant and convenient as possible.
Our facility includes an on-site Starbucks where you can grab your favorite coffee or snack while browsing our inventory or waiting for service. We also have the Horseless Carriage restaurant, which offers full breakfast and lunch menus in a unique automotive-themed setting.
Our comfortable customer lounges provide complimentary WiFi, charging stations for your devices, and a relaxing atmosphere where you can work or unwind while your vehicle is being serviced. For longer repairs, we offer loaner vehicles and shuttle service to help you maintain your schedule.
We have also invested in making our facility accessible and welcoming to all customers. Our accessibility program ensures that everyone can comfortably browse our inventory and access our services, and our multilingual staff can assist customers in multiple languages.
Lifetime Relationship and Trade-In Value
At Galpin Ford, we do not view customers as one-time transactions. We build relationships that last for decades, often serving multiple generations of the same family. This long-term perspective influences everything we do, from how we price vehicles to how we service them years down the road.
When you are ready for your next vehicle, our trade-in program ensures you receive top dollar for your current car, truck, or SUV. Because we are the largest Ford dealer in the world, we have the inventory turnover and customer demand to offer competitive trade-in values that smaller dealers cannot match. We even have a program where Galpin wants to buy your car, even if you are not purchasing a vehicle from us.
Our financing center works with multiple lenders to secure competitive rates for customers with all credit levels, and we offer special programs like ITIN financing to serve a diverse customer base. We also provide leasing options that offer flexibility and lower monthly payments for customers who prefer to drive a new vehicle every few years.
Throughout your ownership experience, you will have access to our team of professionals who remember you, understand your preferences, and are genuinely invested in your satisfaction. This is why Galpin has maintained its position as the most trusted Ford dealer in Los Angeles for nearly eight decades.
Frequently Asked Questions
What special programs does Galpin Ford offer?
We participate in Ford X-Plan pricing, military appreciation programs, first responder recognition, college student incentives, farm bureau programs, and various other special pricing programs. Contact our sales team to learn which programs you qualify for.
Does Galpin Ford offer loaner vehicles during service?
Yes, we provide loaner vehicles for qualifying repairs and service appointments. Availability depends on the type of service being performed and advance scheduling. Contact our service department for details.
Can I schedule service appointments online?
Absolutely. You can schedule service through our website at any time, and our service advisors will confirm your appointment and provide any additional information you need.
What makes Galpin Ford different from other dealerships?
We have been the number one Ford dealer in the world for 29 consecutive years, offering the largest inventory in Southern California, factory-trained technicians, exclusive programs, and amenities like on-site Starbucks and restaurant dining that you will not find at other dealerships.
Does Galpin Ford buy vehicles even if I am not purchasing from you?
Yes, we are always looking to purchase quality used vehicles for our inventory. You can get a trade-in quote online or visit us in person for an appraisal, even if you are not buying a vehicle from us.
